Hackney Wick, East London
Mon–Sat 8am–8pm · 24/7 Emergencies
Gas Safe Reg. No. 550263

Emergency
Call-Out

24/7 emergency plumbing and gas response across East & North London. Gas Safe engineers on call day and night — 1 to 2 hour arrival, no hidden fees.

Gas Safe Registered
Available 24/7
1–2 Hour Response
No Hidden Fees

Fast Emergency Response, Any Hour

Plumbing and gas emergencies don’t wait for business hours. When you call us, you speak to someone who can dispatch a qualified engineer — not an answering machine. Our Gas Safe registered team covers East and North London around the clock, 365 days a year.

We arrive ready to fix, not just assess. Our vans are stocked with common parts so the majority of emergency jobs are resolved on the first visit. You’ll be told the full cost before we start — no surprises when the job is done.

Call Now — We’re Available 24/7
Emergency plumber responding to a call-out

Emergencies We Attend

From gas leaks to burst pipes — if it can’t wait, call us and we’ll be there.

Gas Leak

If you smell gas, leave the property, do not use electrical switches, and call us immediately. Our Gas Safe engineers will locate and make safe any leak without delay.

Burst or Frozen Pipes

We locate the source, isolate the supply, and repair or replace the affected section of pipework to stop damage spreading further through your property.

No Heating or Hot Water

Boiler breakdowns leaving you without heat or hot water are diagnosed and repaired as a priority — especially critical during winter months and for vulnerable residents.

Blocked Drains

Severe blockages causing flooding or sewage backup inside the property. We clear the obstruction and advise on preventing recurrence.

Overflowing or Leaking Tank

A constantly running overflow or a leaking cold water tank can cause serious water damage quickly. We isolate, repair, or replace the faulty component on the same visit.

Carbon Monoxide Alarm

If your CO alarm is sounding, evacuate and call us immediately. Our Gas Safe engineers will locate the source, make the appliance safe, and advise on next steps.

1–2 Hour Response

We aim to be with you within one to two hours of your call, any time of day or night, across East and North London.

Gas Safe on Every Call

Every emergency engineer is fully Gas Safe registered (No. 550263). You’ll never have an unqualified operative attending a gas-related emergency.

No Hidden Call-Out Fees

Our pricing is transparent. The call-out rate is stated upfront and labour is included in the agreed quote — no nasty additions when the job is finished.

Emergency Call-Out Questions Answered

An emergency is any situation that poses a risk to the safety of people or the structure of your property and cannot safely wait until the next working day. This includes gas leaks, carbon monoxide alarms, burst pipes causing active flooding, total loss of heating in winter for vulnerable residents, and sewage backing up into the property. If you’re unsure, call us — we’d rather you ring and find out it can wait than not ring and have a situation worsen overnight.
We aim to arrive within 1 to 2 hours of your call across our coverage area in East and North London. Response times can vary slightly during periods of high demand — for example during a cold snap when boiler calls spike — but we’ll give you an honest ETA when you phone and keep you updated if anything changes.
There is an out-of-hours rate for evening and weekend emergency attendance, as is standard in the trade. We will always state the applicable rate clearly before we dispatch an engineer so you know exactly what you’re agreeing to. There are no additional hidden fees on top of the quoted price.
For a gas leak or CO alarm: leave the property immediately, don’t operate any electrical switches, leave doors open as you exit, and wait outside. For a burst pipe: turn off the mains stopcock (usually under the kitchen sink or where the supply enters the property) to stop the flow, and turn off your boiler. For a blocked drain causing overflow: try not to use any other water outlets in the property to prevent further backup. Our team will talk you through any immediate steps when you call.

Plumbing Emergency? Call Now.

Gas Safe engineers available 24/7 — 1 to 2 hour response across East & North London.